Heywood House Hotel, BW Signature Collection Liverpool, Liverpool - Reviews, Room Options & Prices 2025

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About the Hotel

11 Fenwick Street, Liverpool, United Kingdom, L2 7LS

Heywood House Hotel, BW Signature Collection, a 4-star boutique property built on Liverpool's first bank site, stands in the thriving business quarter near James Street station with 35 individually-designed rooms featuring Hypnos beds and modern amenities.

Modern Room Amenities

Each air-conditioned room at the Signature Collection features a modern en-suite bathroom with complimentary toiletries, flat-screen TV, safe, and tea/coffee facilities. Select balcony rooms offer outdoor seating areas with city views.

Adjacent Dining Options

The Alchemist, adjacent to the hotel, serves breakfast on weekends from 9 AM to 1 PM, with multiple dining options within one minute's walking distance available daily.

Essential Hotel Services

The Heywood House Hotel provides lift access to all floors and stayover service after the second night. Free WiFi connects guests throughout the property.

Central City Location

Located 0.5 miles from Lime Street and 9.5 miles from Liverpool John Lennon Airport, the hotel sits 0.2 miles from Mathew Street and 0.5 miles from Liverpool ONE shopping center.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Twin Room

Max:

2 persons

18 m²

Bed options:

2 Single beds

City view

Shower

Heating

room details

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Superior Double Room

Max:

2 persons

18 m²

Bed options:

1 Double bed

City view

Shower

Heating

room details

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Double Room

Max:

2 persons

21 m²

Bed options:

1 Double bed

City view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

Liverpool2700 ft

Airports

Liverpool John Lennon (LPL) 8.4 mi

Chester Hawarden (CEG) 21.4 mi

Train

Liverpool James Street Station400 ft

Liverpool Central Station2700 ft

Bus

Bus stop3300 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Tours/Ticket assistance

Business

Fax/Photocopying

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Tea and coffee facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

11 Fenwick Street, Liverpool, United Kingdom, L2 7LS

Map view

11 Fenwick Street, Liverpool, United Kingdom, L2 7LS

City landmarks

Harbor

Royal Albert Dock Liverpool

2800 ft

Church

Liverpool Cathedral

1.0 mi

Museums

Museum of Liverpool

2200 ft

Museums

The Beatles Story

3600 ft

Museums

Merseyside Maritime Museum

2800 ft

Royal Liver Assurance Pier Head

Royal Liver Building

2300 ft

Albert Dock

Tate Liverpool

2500 ft

Museums

World Museum

3000 ft

Gallery

Walker Art Gallery

3500 ft

Museums

International Slavery Museum

2700 ft

Harbor

Pier Head

2300 ft

Events

St George's Hall Liverpool

3900 ft

Museums

Western Approaches Museum

3500 ft

Art object

Beatles Statue

2900 ft

Gallery

Fact

3800 ft

9 Albert Dock

The Piermaster's House

2300 ft

Stadiums

Anfield

2.1 mi

LiverpoolEngland

Concert Square

3200 ft

Libraries

Liverpool Central Library

3200 ft

Events

M&S Bank Arena Liverpool

3800 ft

Bold Street

2800 ft

Nearby

Mall

The Cavern Club

1100 ft

LiverpoolEngland

Mathew Street

1200 ft

Mall

Liverpool ONE

1700 ft

Horton House Exchange Flags

Nelson Monument

800 ft

Art object

Eleanor Rigby Statue

1200 ft

1 Derby Square

Queen Victoria Monument

300 ft

St. Nicholas Place

Memorial to the Engine Room Heroes of the Titanic

1500 ft

Parks

Chavasse Park

1800 ft

Shopping Area

Metquarter

1900 ft

Restaurants

Viva Brazil

300 ft

36 Castle Street

Manhattan Bar and Grill

100 ft

17/19 Fenwick Street

The Alchemist Liverpool

200 ft

5 Brunswick Street

San Carlo

500 ft

41 Castle Street

pollen

100 ft

44 Fenwick Street

Heritage Restaurant and Bar

400 ft

40 Castle Street

Neighbourhood

300 ft

62 Castle Street

Franco's

500 ft

48A Castle Street

The Old Bank

200 ft

2-8 James Street

BoBo

500 ft

46 Castle Street

Mowgli Street Food

4100 ft

3 Water Street

Reviews and Ratings

Feedback from previous guests about their experience.

56%

enjoyed the hotel and would happily stay again

5.6/10

Guest rating

Rooms

7.8

Location

9.8

Service

9.4

Dining

7.8

4.5/5 based on 2071 reviews

#21 of 105 hotels in Liverpool based on Tripadvisor

Elliot

United Kingdom, March 2025

6.0/10

I had a mixed stay at Heywood House Hotel. While the location was fantastic, right in the heart of Liverpool with easy access to restaurants and attractions, I did experience some noise issues due to nearby bars that went on late into the night. The room itself was clean and comfortable, but I found the amenities a bit lacking for the price. Overall, while I appreciated some aspects of my stay, I might consider other options next time. 😅🌆

Rooms

8.0

The room was clean and well-appointed, though I did experience noise disturbances during the night. The quality of toiletries from The White Company was a lovely touch.

Service

10.0

The staff were friendly and helpful, especially Chris at reception, who made me feel very welcome and provided great local recommendations.

Location

9.0

The hotel's location was excellent, right in the city center, close to shops and attractions like the Albert Dock. It couldn’t be more convenient!

Dining

7.0

While the hotel didn't have dining options, there were plenty of great restaurants nearby. I enjoyed exploring local eateries for meals.

Facilities

6.0

The hotel offered some nice amenities like complimentary drinks in the fridge, but I did notice a lack of a bar or restaurant on-site.

Joshua

United Kingdom, February 2025

6.4/10

Heywood House Hotel is in an awesome spot, right next to the vibrant Liverpool nightlife and close to the docks. The room I had was clean and comfy, which was definitely a plus. However, the pillows were pretty flat and not great for a good night's sleep. Overall, it's good value for what I paid, but some small updates could really enhance the experience.

Rooms

7.0

My room was neat and fresh, and I loved the shower and deep bath. However, the pillows really need to go; they were worn out and flat, which made it tough to get comfortable while sleeping.

Service

9.0

The staff were super friendly and helpful, especially when I needed some extra info or assistance. They really made me feel welcome during my stay.

Location

10.0

I couldn’t ask for a better location. It’s right in the middle of everything, making it easy to explore the shops and grab a bite. Just know that there are bars nearby, which can get a bit loud at night.

Dining

8.0

Although there weren’t breakfast options on-site, I found a great café just down the street. Plus, The Alchemist next door offered a 20% discount for guests, which was a nice touch.

Facilities

8.0

The hotel had effective sound isolation, which was great since it’s in such a busy area. I appreciated the modern bathroom amenities and the overall cleanliness of the hotel.

Avery

United Kingdom, February 2025

5.4/10

I had a great stay at Heywood House Hotel. the central location was perfect for exploring Liverpool. The room was spacious and comfortable, although the elevator was a bit old and slow. The staff were incredibly welcoming and helpful, making my experience even better. Overall, it was a good stay, though some areas could use updates.

Rooms

9.0

My room was quiet, spacious, and clean, with great decorative touches. I loved the modern shower and the comfortable feel. it really suited my needs.

Service

10.0

The staff were exceptionally friendly and eager to assist. they helped me with local recommendations and returned a forgotten item to me across the pond.

Location

10.0

The hotel's location was ideal for walking to major attractions, restaurants, and nightlife. I could easily explore the city on foot.

Dining

7.0

While I didn't get to try the dining options, I heard good things about The Alchemist just next door, especially the breakfast. it seemed like a great way to start the day!

Facilities

7.0

The hotel had a nice atmosphere, though some facilities felt a bit dated. the elevator was slow and there was some noise from the street during busy evenings.

Jackson

United Kingdom, November 2024

5.8/10

I had a lovely stay at Heywood House Hotel, enjoying its excellent central location that made it easy to explore the city. The room was clean and comfortable, complemented by the luxurious toiletries from The White Company. However, I did experience a bit of noise in the early morning hours, which was disruptive. Overall, I felt it was a great value for the price I paid, especially with breakfast included.

Rooms

8.0

My room was spacious, clean, and featured modern decor, which I found quite appealing. Air conditioning was a nice bonus given the summer heat. However, the lighting could have been improved, as some areas felt a bit dark.

Service

9.0

The staff were welcoming and genuinely helpful, always eager to recommend local spots to dine and drink. Despite a minor hiccup at check-in, they handled everything else with professionalism.

Location

10.0

The hotel's location is unbeatable, within walking distance of both the Albert Dock and Liverpool One. It allowed me to explore various eateries and bars without much hassle.

Dining

9.0

Breakfast at The Alchemist was good with a full English spread that fueled my day. I appreciated the local options for dining nearby as well.

Facilities

8.0

While the hotel may not have extensive facilities, it provided everything I needed during my stay. I especially enjoyed the thoughtful complimentary snacks and drinks in my room.

Dominic

United Kingdom, November 2024

5.0/10

My stay at Heywood House Hotel was generally positive, thanks to its unique charm and helpful staff. The location was ideal for exploring Liverpool. However, the noise from the neighboring pub could be an issue for light sleepers, and the initial room I received needed refurbishment, although a staff member promptly moved me to a more comfortable room.

Rooms

7.0

I appreciated the cleanliness and spaciousness of my room, especially after being moved to one that provided a comfortable bed and a lovely bathtub. A little more attention to upkeep in some areas could enhance the experience.

Service

9.0

The staff were incredibly friendly and accommodating, going out of their way to help with my baggage before check-in and offering great local recommendations. Their attentiveness really made a difference during my stay.

Location

10.0

The hotel's central location made it easy to reach all major attractions in Liverpool, like the Albert Dock and shopping areas. Just a few minutes' walk to everything I wanted to see, which was a huge plus.

Dining

8.0

While the hotel only offered a grab-and-go option at reception, I enjoyed a hearty breakfast at the nearby Alchemist. It was a great way to start my day with plenty of delicious options.

Facilities

7.0

The amenities were decent, with good quality toiletries adding a nice touch, but I noticed that hygiene could be improved in some areas. The lack of a cooked breakfast option was slightly disappointing.