Heywood House Hotel, BW Signature Collection, Liverpool - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

11 Fenwick Street, Liverpool, United Kingdom, L2 7LS

Heywood House Hotel, BW Signature Collection is located in the Brunswick area of Liverpool, a historic site that was formerly home to the city's first bank. The hotel combines historic charm with modern luxury in its design. It is just a short walk from the popular Albert Dock, known for its vibrant cultural scene. The hotel serves as a convenient base for exploring Liverpool's rich musical heritage and lively nightlife.

Location

Heywood House Hotel is located just over 10 minutes' walk from Albert Dock and 1 km from Lime Street Station. It is well-positioned for access to key attractions, such as The Cavern Club and the Beatles Story museum. The hotel is approximately 15 km from Liverpool John Lennon Airport, making it accessible for international travelers.

Rooms

Each of the 35 individually-designed rooms features air conditioning and Hypnos beds for comfort. The rooms also include a luxurious en-suite bathroom with complimentary toiletries. Amenities such as mini-fridges, flat-screen TVs, and tea/coffee making facilities are available. Guests can choose from various room types, including those with private balconies.

Eat & Drink

The hotel does not have an in-house restaurant; however, breakfast is served next door at The Alchemist from 09:00 to 13:00 on weekends. Additional dining options are available within a minute's walk, providing a range of cuisines throughout the week. Guests can enjoy nearby cafes and bars for casual dining experiences.

Leisure & Business

The hotel offers air-conditioned rooms suitable for business travelers, including free Wi-Fi. A lift provides access to all floors, and nearby parking is available for convenience. While daily housekeeping is not provided, rooms are serviced after the second night of stay. Business amenities ensure a comfortable experience for those traveling for work.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Twin Room

Max:

2 persons

18 m²

Bed options:

2 Single beds

City view

Shower

Heating

room details

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Superior Double Room

Max:

2 persons

18 m²

Bed options:

1 Double bed

City view

Shower

Heating

room details

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Double Room Balcony Non-Smoking

Max:

2 persons

21 m²

Bed options:

1 Double bed

City view

Shower

Coffee machine

room details

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Getting around

A guide to all available transportation options

City Centre

Liverpool800 m

Airports

Liverpool John Lennon (LPL) 13.5 km

Chester Hawarden (CEG) 34.5 km

Train

Liverpool James Street Station100 m

Liverpool Central Station800 m

Bus

Bus stop 1.0 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Comfortable Sleep Experience

“I had the best night's sleep with a great comfortable bed and pillows. The room was well equipped with everything I needed, allowing me to relax fully during my stay.” view full review

Spacious and Relaxing

“The bathroom was a really good size, featuring a great shower and readily available hot water. It was a pleasure to unwind after a day of exploring.” view full review

Thoughtful Amenities

“The room had complimentary chocolate bars, bottles of water, and drinks in the fridge, which were well received. I also appreciated the iron and ironing board, as well as a safe for my valuables.” view full review

Great Breakfast Options

“I enjoyed having breakfast at the Alchemist next door, which was really good. The variety and quality were superb, making it the perfect start to my mornings.” view full review

General

Non-smoking property
Free Wi-Fi
Free parking
Off-site car park
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Luggage storage
Lift

Guest Parking

Electric kettle

Services

Room service
Dry cleaning
Tours/Ticket assistance

Dining

Paid breakfast
Restaurant
Bar/ Lounge area

Facilities for people with disabilities

Bathroom for disabled

Room features

Free Wi-Fi in rooms
Air conditioning
In-room safe
Balcony

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
Cable/ Satellite television
Telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

11 Fenwick Street, Liverpool, United Kingdom, L2 7LS

Map view

11 Fenwick Street, Liverpool, United Kingdom, L2 7LS

City landmarks

Harbour

Royal Albert Dock Liverpool

830 m

Church

Liverpool Cathedral

1.6 km

Museum

Museum of Liverpool

660 m

Museum

The Beatles Story

1.1 km

Museum

Merseyside Maritime Museum

840 m

Royal Liver Assurance Pier Head

Royal Liver Building

700 m

Albert Dock

Tate Liverpool

760 m

Museum

World Museum

900 m

Gallery

Walker Art Gallery

1.0 km

Museum

International Slavery Museum

810 m

Harbour

Pier Head

690 m

Event hall

St George's Hall Liverpool

1.2 km

Museum

Western Approaches Museum

1.1 km

Art object

Beatles Statue

870 m

Gallery

Fact

1.1 km

9 Albert Dock

The Piermaster's House

680 m

Stadium

Anfield

3.5 km

LiverpoolEngland

Concert Square

960 m

Library

Liverpool Central Library

970 m

Event hall

M&S Bank Arena Liverpool

1.1 km

Bold Street

850 m

Nearby

Mall

The Cavern Club

320 m

LiverpoolEngland

Mathew Street

340 m

Mall

Liverpool ONE

490 m

Horton House Exchange Flags

Nelson Monument

220 m

Art object

Eleanor Rigby Statue

350 m

1 Derby Square

Queen Victoria Monument

90 m

St. Nicholas Place

Memorial to the Engine Room Heroes of the Titanic

440 m

Park

Chavasse Park

520 m

Shopping Area

Metquarter

550 m

Restaurants

Viva Brazil

80 m

36 Castle Street

Manhattan Bar and Grill

30 m

17/19 Fenwick Street

The Alchemist Liverpool

40 m

5 Brunswick Street

San Carlo

130 m

41 Castle Street

pollen

20 m

44 Fenwick Street

Heritage Restaurant and Bar

120 m

40 Castle Street

Neighbourhood

90 m

62 Castle Street

Franco's

150 m

48A Castle Street

The Old Bank

60 m

2-8 James Street

BoBo

150 m

46 Castle Street

Mowgli Street Food

1.2 km

3 Water Street

Reviews and Ratings

Feedback from previous guests about their experience.

56%

enjoyed the hotel and would happily stay again

5.6/10

Guest rating

Rooms

7.8

Location

9.8

Service

9.4

Dining

7.8

4.5/5 based on 2071 reviews

#21 of 105 hotels in Liverpool based on Tripadvisor

Elliot

United Kingdom, March 2025

6.0/10

I had a mixed stay at Heywood House Hotel. While the location was fantastic, right in the heart of Liverpool with easy access to restaurants and attractions, I did experience some noise issues due to nearby bars that went on late into the night. The room itself was clean and comfortable, but I found the amenities a bit lacking for the price. Overall, while I appreciated some aspects of my stay, I might consider other options next time. 😅🌆

Rooms

8.0

The room was clean and well-appointed, though I did experience noise disturbances during the night. The quality of toiletries from The White Company was a lovely touch.

Service

10.0

The staff were friendly and helpful, especially Chris at reception, who made me feel very welcome and provided great local recommendations.

Location

9.0

The hotel's location was excellent, right in the city center, close to shops and attractions like the Albert Dock. It couldn’t be more convenient!

Dining

7.0

While the hotel didn't have dining options, there were plenty of great restaurants nearby. I enjoyed exploring local eateries for meals.

Facilities

6.0

The hotel offered some nice amenities like complimentary drinks in the fridge, but I did notice a lack of a bar or restaurant on-site.

Joshua

United Kingdom, February 2025

6.4/10

Heywood House Hotel is in an awesome spot, right next to the vibrant Liverpool nightlife and close to the docks. The room I had was clean and comfy, which was definitely a plus. However, the pillows were pretty flat and not great for a good night's sleep. Overall, it's good value for what I paid, but some small updates could really enhance the experience.

Rooms

7.0

My room was neat and fresh, and I loved the shower and deep bath. However, the pillows really need to go; they were worn out and flat, which made it tough to get comfortable while sleeping.

Service

9.0

The staff were super friendly and helpful, especially when I needed some extra info or assistance. They really made me feel welcome during my stay.

Location

10.0

I couldn’t ask for a better location. It’s right in the middle of everything, making it easy to explore the shops and grab a bite. Just know that there are bars nearby, which can get a bit loud at night.

Dining

8.0

Although there weren’t breakfast options on-site, I found a great café just down the street. Plus, The Alchemist next door offered a 20% discount for guests, which was a nice touch.

Facilities

8.0

The hotel had effective sound isolation, which was great since it’s in such a busy area. I appreciated the modern bathroom amenities and the overall cleanliness of the hotel.

Avery

United Kingdom, February 2025

5.4/10

I had a great stay at Heywood House Hotel. the central location was perfect for exploring Liverpool. The room was spacious and comfortable, although the elevator was a bit old and slow. The staff were incredibly welcoming and helpful, making my experience even better. Overall, it was a good stay, though some areas could use updates.

Rooms

9.0

My room was quiet, spacious, and clean, with great decorative touches. I loved the modern shower and the comfortable feel. it really suited my needs.

Service

10.0

The staff were exceptionally friendly and eager to assist. they helped me with local recommendations and returned a forgotten item to me across the pond.

Location

10.0

The hotel's location was ideal for walking to major attractions, restaurants, and nightlife. I could easily explore the city on foot.

Dining

7.0

While I didn't get to try the dining options, I heard good things about The Alchemist just next door, especially the breakfast. it seemed like a great way to start the day!

Facilities

7.0

The hotel had a nice atmosphere, though some facilities felt a bit dated. the elevator was slow and there was some noise from the street during busy evenings.

Jackson

United Kingdom, November 2024

5.8/10

I had a lovely stay at Heywood House Hotel, enjoying its excellent central location that made it easy to explore the city. The room was clean and comfortable, complemented by the luxurious toiletries from The White Company. However, I did experience a bit of noise in the early morning hours, which was disruptive. Overall, I felt it was a great value for the price I paid, especially with breakfast included.

Rooms

8.0

My room was spacious, clean, and featured modern decor, which I found quite appealing. Air conditioning was a nice bonus given the summer heat. However, the lighting could have been improved, as some areas felt a bit dark.

Service

9.0

The staff were welcoming and genuinely helpful, always eager to recommend local spots to dine and drink. Despite a minor hiccup at check-in, they handled everything else with professionalism.

Location

10.0

The hotel's location is unbeatable, within walking distance of both the Albert Dock and Liverpool One. It allowed me to explore various eateries and bars without much hassle.

Dining

9.0

Breakfast at The Alchemist was good with a full English spread that fueled my day. I appreciated the local options for dining nearby as well.

Facilities

8.0

While the hotel may not have extensive facilities, it provided everything I needed during my stay. I especially enjoyed the thoughtful complimentary snacks and drinks in my room.

Dominic

United Kingdom, November 2024

5.0/10

My stay at Heywood House Hotel was generally positive, thanks to its unique charm and helpful staff. The location was ideal for exploring Liverpool. However, the noise from the neighboring pub could be an issue for light sleepers, and the initial room I received needed refurbishment, although a staff member promptly moved me to a more comfortable room.

Rooms

7.0

I appreciated the cleanliness and spaciousness of my room, especially after being moved to one that provided a comfortable bed and a lovely bathtub. A little more attention to upkeep in some areas could enhance the experience.

Service

9.0

The staff were incredibly friendly and accommodating, going out of their way to help with my baggage before check-in and offering great local recommendations. Their attentiveness really made a difference during my stay.

Location

10.0

The hotel's central location made it easy to reach all major attractions in Liverpool, like the Albert Dock and shopping areas. Just a few minutes' walk to everything I wanted to see, which was a huge plus.

Dining

8.0

While the hotel only offered a grab-and-go option at reception, I enjoyed a hearty breakfast at the nearby Alchemist. It was a great way to start my day with plenty of delicious options.

Facilities

7.0

The amenities were decent, with good quality toiletries adding a nice touch, but I noticed that hygiene could be improved in some areas. The lack of a cooked breakfast option was slightly disappointing.